Privacy Policy

This Privacy Policy outlines our practices and procedures regarding the collection, usage, and disclosure of your information when you utilize our services. It also explains your privacy rights and the legal safeguards in place to protect you.

We employ your personal data to enhance and provide better service. By using our services, you agree to the collection and usage of information as outlined in this Privacy Policy.

Interpretation and Definitions
Interpretation
Words with capitalized initial letters have specific meanings under the conditions provided. The definitions below apply regardless of whether they appear in singular or plural.

Definitions
For the purpose of this Privacy Policy:

  * "Account" denotes a unique account established for you to access our services or specific sections of our services.

  * "Company" refers to Mandiri Med Berhad, operating at Jalan 1/64D off Jalan Putra.

  * "Cookies" are small files placed on your computer, mobile device, or other devices by a website to store your browsing history on that site and serve various functions.

  * "Country" pertains to Malaysia.

  * "Device" refers to any tool capable of accessing our services, such as a computer, cellphone, or tablet.

  * "Personal Data" encompasses any information related to an identifiable individual.

  * "Service" denotes our website.

  * "Service Provider" includes natural or legal persons processing data on behalf of the Company. This term refers to third-party companies or individuals engaged by the Company to facilitate, provide, or support the Service, analyze its usage, or assist the Company in evaluating how the Service is used.

  * "Usage Data" denotes data collected automatically through the use of the Service, including generated data and data from the Service infrastructure itself.

  * "Website" refers to our platform, accessible at https://www.hivtest.my.

  * "You" refers to the individual or legal entity accessing or using the Service.

Collecting and Using Your Personal Data
Types of Data Collected
Personal Data

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While using our Service, we may request certain personally identifiable information from you. This information may include, but is not limited to:

  * Phone number

  * Usage Data

Usage Data
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Usage Data is automatically collected during your use of the Service.

Usage Data may encompass information such as your Device's Internet Protocol (IP) address, browser type, browser version, pages visited on our Service, time and date of your visit, time spent on specific pages, unique device identifiers, and other diagnostic data.

When accessing the Service via a mobile device, certain information may be collected automatically, including the type of mobile device used, its unique ID, the IP address of the device, the mobile operating system, the type of mobile internet browser, unique device identifiers, and other diagnostic data.

Additionally, information may be collected automatically from your browser whenever you visit our Service or access it via a mobile device.

Tracking Technologies and Cookies
We utilize Cookies and similar tracking technologies to monitor activity on our Service and store certain information. These tracking technologies include beacons, tags, and scripts used to gather and track information, thereby enhancing and analyzing our Service. The technologies applied may include:

  * Cookies or Browser Cookies: Cookies are small files placed on your Device. You can adjust your browser settings to refuse Cookies or alert you when a Cookie is sent. However, refusing Cookies may affect your ability to access certain parts of our Service.

  * Web Beacons: Some sections of our Service and our emails might contain small electronic files known as web beacons (also called clear gifs, pixel tags, and single-pixel gifs). These files enable us to count users who have visited specific pages or opened an email and provide related website statistics (e.g., page popularity and system integrity verification).

Cookies can be categorized as "Persistent" or "Session" Cookies. Persistent Cookies remain on your personal computer or mobile device after you go offline, while Session Cookies are deleted as soon as you close your web browser.

We use both Session and Persistent Cookies for purposes including:

  * Necessary / Essential Cookies: Essential for providing you with services and enabling you to access specific features. They help authenticate users and prevent fraudulent account use.

  * Cookies Policy / Notice Acceptance Cookies: Identify users who have accepted the use of cookies on the Website.

  * Functionality Cookies: Allow us to remember your choices when using the Website, such as login details or language preferences, enhancing your user experience.

For further details about cookies and your choices, please consult our Cookies Policy or the Cookies section of our Privacy Policy.

Use of Your Personal Data
The Company may employ Personal Data for the following objectives:

  * To provide and maintain our Service, including monitoring usage.

  * To manage your Account: facilitating your registration as a user and access to Service functionalities.

  * To fulfill a contract: executing and complying with purchase contracts for products, items, or services you have acquired through the Service or any other contract between you and us.

  * To contact you: communicating via email, telephone calls, SMS, or equivalent electronic forms, such as mobile application push notifications, regarding updates or informative communications related to Service features, products, or services.

  * To provide news, offers, and general information about other goods, services, and events similar to those you have inquired about or purchased, unless you choose not to receive such information.

  * To address your requests: managing and attending to your inquiries.

  * For business transfers: evaluating, conducting, or facilitating a merger, divestiture, restructuring, acquisition, or similar transaction, where Personal Data held by us about our Service users is transferred as an asset.

  * For other purposes: data analysis, tracking usage trends, assessing the effectiveness of promotional campaigns, and improving our Service, products, services, marketing, and user experience.

Sharing of Personal Data
We may share your personal information in the following circumstances:

  * With Service Providers: Sharing personal information with Service Providers to monitor and analyze Service usage and to contact you.

  * For business transfers: Sharing or transferring personal information in connection with, or during negotiations of, a merger, sale of Company assets, financing, or acquisition of all or part of our business.

  * With Affiliates: Sharing information with our affiliates, who must adhere to this Privacy Policy.

  * With business partners: Sharing information with business partners to offer you specific products, services, or promotions.

  * With other users: When you share personal information or interact in public areas with other users, such information may be viewed by all users and may be publicly distributed.

  * With your consent: Disclosing personal information for other purposes with your consent.

Retention of Your Personal Data
We will retain your Personal Data only for as long as necessary to fulfill the objectives outlined in this Privacy Policy, to comply with legal obligations, resolve disputes, enforce agreements and policies, or for internal analysis. Usage Data may be retained for a shorter period, except when required for security enhancement, functionality improvement, or legal compliance.

Transfer of Your Personal Data
Your information, including Personal Data, may be processed at our operational offices or other locations where the processing parties are situated. This may involve transferring your information to computers located outside your jurisdiction, which might have different data protection laws.

Your submission of information and your consent to this Privacy Policy signify your agreement to such transfers. We will take reasonable steps to ensure your data is treated securely